Thank you for visiting and shopping at Sour Me Sweet Confectionery. At the moment, we are shipping within Canada and to the United States. (If Shipping to the U.S. and Duty is found to be applicable during the shipping process, the customer is responsible for this charge.)
Local delivery available in Halifax, NS and the surrounding areas.
The following are the terms and conditions that constitute our shipping policy
**We offer FLAT RATE shipping (up to 10lbs) in Canada for the provinces listed below. Regular rates will apply to orders 10lbs or more as well as for Northern provinces and for U.S. Destinations, the rate will be calculated based on address. A quote will be provided at checkout. Our FLAT RATES apply to the following Provinces.
$17 - British Columbia, Alberta, Newfoundland and Labrador, Manitoba, Saskatchewan, and Quebec
$16 - New Brunswick & Ontario
$15 - Nova Scotia & Prince Edward Island
**Flat Rates DO NOT APPLY OR INCLUDE Pop. If you are interested in ordering Pop, please reach out to the store 902-454-2277 to discuss :)
For Local Pick-Up Orders, an email notification and/or phone message will be given once the package is ready for pick-up. Processing for Local Pick-Up will generally be completed within 24 hours after the order has been placed so long as there are no issues on availability of items in the order. For orders containing Gift Boxes, these orders will be completed Monday to Friday as they are made to order.
If there is an item not available in the order, we will confirm with you first if you wish to substitute or remove the item from the order.
Deliveries take place Monday to Sunday.
LOCAL DELIVERY DETAILS
**We offer Local Delivery in 4 Zones. There is a flat rate fee for this service. If your address falls within a specific zone, the delivery option will pop up at check out. The following delivery zones are:
$8.49 for Halifax Peninsula
$10.49 for Dartmouth, Bedford, Armdale, Burnside and Clayton Park, Fairmount, Armdale
(B2Y, B3A, B3P, B3B, B3M, B3S, B3N, B4A)
$14.49 for Cole Harbour, Shearwater
(B2X, B2W, B2V, B0J 3A0)
$19.99 for Spryfield, Waverly, Hammonds Plains, Eastern Passage, Beaverbank, Middle Sackville, Lower Sackville, Timberlea, Fall River, Hubley, Peggy's Cove, Saint Margarets Bay, Prospect Cove, Tantallon, Enfield/Elmsdale, Lantz/Belnan)
(B3R, B2R, B4B, B3G, B4C, B4E, B4G, B3T - Section 1, B2T - Section 1, B3Z - Section 1)
Orders for local delivery are processed and delivered Monday - Friday. Orders received Monday - Thursday will be processed for delivery the following day. Orders received after 3pm on the Friday - Sunday will be prepared on the Monday after and will go out for delivery on the Monday or Tuesday (with Holiday's being the exception). If your order is time sensitive please reach out to us and we will do what we can to help :) If you have any preferences for a delivery date, please make a note specifying a day or any special instructions and we will confirm.
Shipping Processing Time
All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays.
If we are experiencing a higher than normal volume of orders, shipments may be delayed. Please allow time for deliveries. We use Canada Post and UPS and depending on the season, they may be experiencing greater volume that might create delays. Please allow up to 10 business days after your order has shipped for your delivery to arrive. If your delivery has not arrived within this timeframe please contact us via our email.
Sour Me Sweet Confectionery is not responsible for damages after order has shipped. Please note that during hot weather some items such as chocolate may melt during shipping. Though we do take precautions to help prevent this. We reserve the right to not ship products at any time. In the event that this occurs, a refund will be processed.
Should you have further questions regarding shipping please email us at firstname.lastname@example.org.